Our refund policy is designed to be fair while adhering to the strict policies of our travel partners:

• 24-Hour Window: If a cancellation request is made within 24 hours of booking, the refund will be processed according to the specific cancellation terms of the Airline or Hotel involved.

• Service Fees: Please note that while we facilitate the refund from the provider, AshBunny Travels may charge a nominal service fee for processing the cancellation.

• Processing Time: Once a refund is approved by the service provider (Airline/Hotel), it typically takes 7 to 10 working days to reflect in your original payment method.

• Non-Refundable Bookings: Certain promotional deals or “Last Minute” offers are strictly non-refundable as per the provider’s policy.